Company: Risen Threads NYC LLC (“Risen Threads NYC,” “we,” “us,” or “our”)

This Privacy Policy explains how Risen Threads NYC collects, uses, and protects your personal information when you visit or make a purchase through our website RisenThreadsNYC.com (the “Site”). By visiting or using our Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information to provide you with the best possible experience and to process your orders efficiently.

A. Device Information

Examples collected:

Web browser version, IP address, time zone, cookie identifiers, pages or products viewed, search terms, and how you interact with our Site.

Purpose:

To ensure the Site loads properly, operates securely, and helps us analyze traffic and performance.

Collection method:

Automatically gathered through cookies, log files, web beacons, tags, and pixels.

Shared with:

Our e-commerce and payment processors, including Shopify and PayPal.

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B. Order Information

Examples collected:

Name, billing and shipping address, payment details (credit/debit card or PayPal), email, and phone number.

Purpose:

To process orders, handle payments, deliver products, issue invoices, provide order confirmations, and communicate about purchases or potential fraud prevention.

Source:

Collected directly from you during checkout.

Shared with:

Shopify, PayPal, and other trusted service providers involved in order fulfillment.

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C. Customer Support Information

Examples collected:

Name, contact details, and any other information shared during customer service inquiries.

Purpose:

To provide personalized customer assistance and resolve support issues.

Source:

Collected directly from you when you reach out to our support team.

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2. Minors

Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe your child has provided personal data to us, please contact us immediately so we can delete it.

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3. How We Use Your Information

We use your personal data to:

• Fulfill orders and process payments.

• Communicate with you about orders, products, and updates.

• Screen transactions for potential fraud.

• Improve your shopping experience and our Site functionality.

• Provide you with information or promotions consistent with your preferences.

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4. Sharing Your Information

We share information only with trusted third parties necessary to provide our services:

• Shopify – our e-commerce platform. Shopify’s Privacy Policy

• PayPal – for payment processing. PayPal’s Privacy Policy

We may also share data when required by law, regulation, or court order.

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5. Cookies

Cookies are small data files stored on your device. They help us improve your browsing experience and remember preferences like login sessions or shopping carts.

You may adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain parts of our Site.

For more details about cookies and how to control them, visit www.allaboutcookies.org.

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6. Do Not Track

Currently, our Site does not alter its data collection practices when a “Do Not Track” signal is received, as there is no consistent industry standard for responding to such requests.

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7. Data Retention

We retain order and account information for our records unless you request deletion. You may contact us at any time to request the removal of your personal data.

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8. Your Rights

A. GDPR (European Users)

If you reside in the European Economic Area (EEA), you have the right to access, correct, or delete your personal data, and to request that it be transferred to another service.

To exercise these rights, contact us using the details below.

Your information may be processed in the U.S. or other countries. Shopify ensures compliance with GDPR through appropriate data transfer mechanisms.

B. CCPA (California Residents)

If you are a California resident, you have the right to:

• Request access to or deletion of your personal information.

• Opt out of any potential sale of personal data.

We do not sell personal information for profit. Any data sharing is solely for service provision and performance optimization.

To exercise these rights, please contact us directly.

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9. Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, loss, or alteration. All payment transactions are encrypted through trusted processors such as Shopify and PayPal.

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10. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates in our business practices or legal obligations. The “Effective Date” at the top indicates when it was last revised.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Risen Threads NYC LLC

📍 Coral Springs, Florida

📧 [email protected]

🌐 www.RisenThreadsNYC.com